Announcement of response policy associated with the new Coronavirus Infection Control "Emergency Declaration"
Thank you for using BUYSELL brandché from plain.
From the viewpoint of preventing the spread of the new coronavirus infection
For the time being from May, we will reduce the number of people in our store and operate.
For details, please confirm the following contents.
About the product purchase
You can purchase products as usual.
About the guidance of the order confirmation
Please understand that orders placed after 6:00 p.m. on Friday will be announced on or after the next business day.
※5/2-5/6 will be closed during GW period. Thank you for your understanding.
Shipping and delivery of ordered items
As for the shipment of goods, we will continue to deliver on weekdays except saturdays, Sundays, and holidays as before.
In addition, since it will be a response to reduce the number of people, there is a possibility that it takes more time than usual until the order product arrives at hand.
We will do our best to deliver the goods to you as soon as possible.
Please note that there may be shipping and delivery delays.
Responding to inquiries
Regarding the inquiry window, we will suspend the correspondence of "telephone" for the time being, and will respond only to "e-mail".
If you would like to contact our store, please contact us by e-mail. (To:firstname.lastname@example.org）
※We will take more time than usual to respond to inquiries.
※ Please note that there is a possibility that there may be a delay in the response due to congestion situation, etc.
Future policies are subject to change at any time depending on the situation.
We apologize for any inconvenience this may cause you, but thank you for your understanding.